Personal information

Initiation
The website kjaerloge.no Owned and operated by Kjaer + Loge AS with org.nr 920 700 063, Norderhovgata 4 A, 0654 Oslo. 

The website kjaerloge.no Allows you to see, hold off and buy our products over the internet. When you go into Kjaerloge.no And use the site, you agree to the terms and privacy statements.

About our privacy statement
This privacy statement tells you how we collect and use personal information.

Kjaer + Loge AS is responsible for processing the company's processing of personal data in connection with the use of our services. This implies that Kjaer + Loge AS, by CEO Lars Løge, is responsible for processing and obligations under the Personal Data Act.

Contact information for processing manager:
Address: Norderhovgata 4A
E-mail: Contact@kjaerloge.no
Organization no: 920 700 063

Your rights
You are entitled to access or disclosure of the personal information we have registered about you and we ask you to contact us if you wish. If you detect errors in the information we have stored if you ask you to contact us at Contact@kjaerloge.no. 

If you want to delete personal data, please contact us at Contact@kjaerloge.no. 

We will not store personal information anymore than is necessary to fulfill the purpose of the treatment. We cannot delete information that is required by us to keep, for example, according to the Accounting Act.

We will respond to your inquiry to us as soon as possible, and no later than 30 days.

The purpose/use of information
The purpose of processing personal data is to improve and further develop Kjaer + Loge's services so that you can have the best possible experience. We process personal information to send you relevant information and personal offers within the framework of the Marketing Act, unless you have asked us something else. If you do not have an active customer relationship with us, we will only send such marketing if you have given us explicit consent.

What personal information is processed
We process personal information needed to make purchases on the site and for the creation of customer cards. This information can be linked directly to you as an individual and is, for example, names, addresses, telephone numbers, gender and email address.

Cookies
"Cookies" - or "cookies" - is a standard technology that almost all websites use today. A cookie is a small text file that is placed in your browser internal memory, and it allows us to keep track of what you put in your cart and what goods are presented, as well as give us statistics we use to make our websites better for our users.

Most modern browsers (Google Chrome, Firefox, Internet Explorer, Safari, Opera, etc.) are set to accept cookies automatically, but you can choose to change the settings yourself so that cookies are not accepted. We note that it will mean that many websites will not work optimally if you do not accept cookies.

Like most other websites, we automatically collect information and store it in log files on our servers. This is information such as IP addresses, the type of browser used on our pages, broadband suppliers (ISP), operating systems, date and time for visits, as well as some data on navigation data.

The use of cookies is described in more detail here.

Website Statistics
We use analysis tools to collect information on how the site is used, so we can make our websites better for you who visit us on the website. For example, we measure the number of visitors, which pages are visited, how long a visit lasts. Online statistics are generated by information in de -identified and aggregated form, which means that the data cannot be identified with you as an individual and also not be treated individually but as a group.

At kjaerloge.no We collect anonymous visitor information about all visitors via Google Analytics, to acquire knowledge of how the site is used, to maintain sessions on our website, statistics, traffic and usage patterns to optimize the website for you as a user.

Use of our services
To make a purchase on the site, we need information from you in order for us to be able to fulfill the agreement on purchases above you. We record what you have traded and your IP address.

Help Scout is our customer service program that allows us to communicate via email with you as a user. When you approach us, we ask for names and e-mails to answer your inquiry and to know who we are communicating with.

Click and Hent is a service where users on the website can hold on to goods in a physical store. Here we process information about names, telephone and email to communicate with the user.

From you
When purchasing goods at kjaerloge.no Do you need to register your name, address, valid email address and postal code. The information is stored with us.

We send out newsletters via Klaviyo. We only send out newsletters to customers who have given us permission to communicate with them via email. If you have received newsletters from us and no longer want to receive these, you can sign up by clicking a link in newsletters or by sending us e-mail to contact@kjaerloge.no.

Even if you sign up for our newsletter, your email and phone number will still be stored in our customer register, unless you want it to be deleted and contacted Kjaerloge.no.

Where are the personal information obtained from?
We get personal information from you directly by creating a customer card or conducting a trade on the site. It is voluntary to provide personal information and you can withdraw your consent at any time by disabling this in your customer account at Kjaerloge.no Or by sending us an email to contact@kjaerloge.no.

About sharing of personal data
We do not initially share personal information with other players, but we have partners who need some information to perform services. We use payment solutions from Klarna and Vipps, who need some information to complete the transaction. By using the payment solutions, you agree to the terms of the payment provider and our terms of purchase. We don't store your card number. All card transactions and payment transactions take place externally with authorized suppliers.

Helthjem and Porter Buddy carry the goods from us to you. When you order goods from us, you commit to Helthjem and Porter Buddy's terms and our terms of purchase. Our terms of purchase can be found at the bottom of our page.

About securing perosn information
Kjaerloge.no takes your privacy seriously. For us, it is important for you to trust that we store and process personal information in a safe and secure way. That is why we have entered into data processing agreements with our third -party players. These data processing agreements regulate how third -party players can process data available to them. The agreements say that a third -party actor can only process personal information on the daunter + Loge's behalf and for a defined purpose.

All processing of personal data that we make is within the EU/EEA area.

Complain
If you believe that our processing of personal data does not match what we have described here or that in other ways we violate the privacy law, then you can complain to the Data Inspectorate.

You can find information on how to contact the Data Inspectorate on the Data Inspectorate's website: DataSilsynet.no.

Changes
If there is a change in our services or amendments to the regulations on the processing of personal data, it may result in a change in the information you are provided here. If we have your contact information, we will make you aware of these changes. Otherwise, updated information will always be easily accessible on our website.

Crisis
In order to offer you Klarna's payment solutions, we may transfer your personal information in the checkout in the form of contact and order details to Klarna, so that Klarna can assess whether you qualify for their payment solutions and to tailor these payment solutions to you. Your transferred personal data is processed in line with Klarna's own privacy statement.